FAQ

Do you ship internationally?

Yes, Pocketpickz ships internationally. We deliver to multiple countries across the globe, and shipping availability may vary depending on your location and the product ordered.

Didn’t receive my order?

Please contact us if your order is delayed or you are unable to track it. We always want to help so don't hesitate to Contact us↗. 

Will I get a tracking code?

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please use our Order Lookup form located Here. Please allow 1 to 3 working days for the tracking information to show.

Do you ship to my country?

Our personalized products are available for worldwide delivery.

What payment methods do you accept?

We accept the following payment methods:
Paypal, RazorPay

Can I cancel my order?

We try to process our orders extra fast to make sure that they arrive with you as soon as possible, so canceling an order after it’s been made isn’t always possible.

However, we always want to help so please send us an email (with your order number) to Mail us↗  , and we’ll try our best to get your order canceled for you. If we’re lucky enough to cancel that in time, we’ll process your refund right away